Frequently Asked Questions

The minimum age to register and play on jiliparty is 21 years old, in strict compliance with Philippine gambling regulations. We verify every player's age during the KYC process using a valid government-issued Philippine ID. Any account found to belong to a player under 21 will be immediately closed and any associated funds handled in accordance with our Terms & Conditions.

jiliparty accepts the following Philippine government-issued IDs for KYC verification:

• PhilSys National ID
• Passport
• Driver's License (LTO)
• SSS / GSIS ID
• PRC ID
• Voter's ID
• Postal ID

You will need to upload a clear photo of the front and back of your chosen ID, plus a selfie holding the ID. KYC verification is typically completed within 24 hours.

No. jiliparty strictly enforces a one-account-per-player policy. Creating multiple accounts is a violation of our Terms & Conditions and may result in the permanent closure of all associated accounts and forfeiture of any balances. If you have forgotten your login details, use the password reset function or contact our support team.

Go to the jiliparty Login page and click "Forgot Password." Enter your registered mobile number or email address and follow the OTP verification steps. You will be prompted to set a new password. If you are unable to complete the reset process, contact our 24/7 live chat support team for assistance.

jiliparty supports the following payment methods for Filipino players:

• E-wallets: GCash, PayMaya / Maya
• Bank Transfer: BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank
• Debit Card: Philippine-issued debit cards linked to supported banks

Please note: jiliparty does not accept credit card deposits, in compliance with Philippine regulations. Cryptocurrency deposits are also not accepted.

The minimum deposit on jiliparty is ₱100 for most payment methods, including GCash and Maya. Bank transfer minimums may vary depending on your bank. There is no maximum deposit limit for verified accounts, though very large deposits may require additional verification for security purposes.

GCash and Maya deposits are typically credited to your jiliparty account instantly or within a few minutes. Bank transfers may take between 15 minutes and a few hours depending on your bank and the time of day. If your deposit has not appeared after 2 hours, please contact our support team with your transaction reference number.

To withdraw, log in to your jiliparty account, go to the Cashier section, and select Withdraw. Choose your preferred method (GCash, Maya, or bank transfer), enter the amount, and confirm. Withdrawals are processed to the same payment method used for your deposit. Your account must be fully KYC-verified before withdrawals are approved. The minimum withdrawal amount is ₱200.

jiliparty aims to process withdrawal requests within 1–3 business hours for GCash and Maya. Bank transfers may take up to 1 business day. Withdrawals submitted on weekends or Philippine public holidays may take slightly longer. First-time withdrawals may require additional identity verification before processing.

jiliparty does not charge fees on deposits or withdrawals. However, your bank or e-wallet provider may apply their own transaction fees. We recommend checking with GCash, Maya, or your bank directly if you notice any deductions on their end. jiliparty's platform itself does not deduct any processing fees from player transactions.

jiliparty offers a welcome bonus for new Filipino players on their first deposit. The exact bonus amount and terms are displayed on the promotions page at the time of registration. All welcome bonuses come with wagering requirements that must be met before winnings can be withdrawn. Always read the full bonus terms before claiming any offer.

A wagering requirement (also called a rollover or turnover requirement) means you must wager your bonus amount a certain number of times before you can withdraw bonus-derived winnings. For example, a ₱500 bonus with a 20x wagering requirement means you need to place a total of ₱10,000 in bets before the bonus converts to withdrawable cash. Different games may contribute different percentages toward meeting the requirement — slots typically contribute 100%, while live casino games may contribute less.

If you have claimed a bonus, your deposit and bonus funds are typically locked together until wagering requirements are met. However, you may choose to forfeit the bonus at any time through your account settings, which will release your remaining deposit balance for withdrawal (minus any losses incurred). Forfeiting a bonus also forfeits any bonus-derived winnings. See our Terms & Conditions for full details.

jiliparty offers a wide variety of games for Filipino players:

• Slots: Hundreds of JILI and partner slots with various themes, paylines, and jackpots
• Live Casino: Real-time live dealer games including baccarat, roulette, blackjack, and game shows
• Fishing Games: Popular arcade-style fishing games unique to Asian gaming platforms
• Bingo: Online bingo rooms with multiple game variants and prize pools

New games are added regularly, so there is always something fresh to try on jiliparty.

Yes. All games on jiliparty use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes. Our game providers are audited by independent testing laboratories. Live casino games are streamed in real time from professional studios, ensuring complete transparency. jiliparty is committed to providing a fair gaming environment for all Filipino players.

Absolutely. jiliparty is fully optimised for mobile play on both Android and iOS devices. You can access all games directly through your mobile browser — no app download required, though a dedicated app may be available. The mobile experience on jiliparty is smooth, fast, and designed for Filipino players who prefer gaming on the go, whether you are in Makati, Quezon City 🇵🇭, or anywhere else in the Philippines.

Log in to your jiliparty account, go to Account Settings, and select the Responsible Gaming section. From there you can set daily, weekly, or monthly deposit limits, loss limits, and session time reminders. Limits take effect immediately and can only be increased after a mandatory 7-day cooling-off period. For more details, visit our Responsible Gaming page.

You can request self-exclusion directly from your account's Responsible Gaming settings, or by contacting our 24/7 live chat support team. Self-exclusion periods available are 30 days, 90 days, 180 days, or permanent. Once activated, self-exclusion cannot be reversed during the chosen period. We strongly encourage any player who feels their gambling is becoming a problem to use this tool. Gambling is addictive. Know when to stop. Visit our Responsible Gaming page for full details.

If you are concerned about your gambling habits, please take action early. jiliparty offers self-exclusion, deposit limits, and cooling-off periods — all accessible from your account settings. You can also contact our support team at any time for confidential assistance. Remember: Gambling is addictive. Know when to stop. For comprehensive guidance, visit our Responsible Gaming page.